Terms & Conditions:

Some projects will require full or partial payment upfront and at various stages / milestones of the design process.

You receive a minimum of 3 concepts for logo designs, except hand illustrated iconic designs. You may receive more than three concepts. You have three proofing versions. We give you the files electronically in various file formats; .jpg, .pdf, .ai and .eps. Other file formats are available, please ask for them. You will also receive a one-color version of your logo.

All print products will have 3 proofing stages. Make sure spelling and grammar are correct. Ferrland Press does not guarantee correct spelling and grammar. You will be given all specifications of your project. You must email approval “Ready for Print”. We require print projects to be paid prior to printing. Please ask about time to print and ship once design is completed. Quantities and location are important factors to estimate delivery date. Shipping problems due to strike or weather delays may not be able to be accounted for and are no fault of Ferrland Press.

Catalogs and booklets may require extra charges, such as photo manipulation, clipping paths, resolution, etc. We will let you know if additional charges will apply prior to moving forward. ALL information must be submitted to begin a project.

Website design does not include hosting and domain registration. Contact Ferrland Press concerning domain registration and hosting packages. We have excellently prices hosting packages. We require as much information as possible to create a website, including text prior to beginning.

Website design requires 30% payment at beginning of project. Another 30% is required with first proof changes. The remaining 40% is required at completion, prior to uploading as a live site. All websites timing is based on a per project basis.

Every project is different and may have special circumstances. Please call us to discuss these issues. We are happy to explain any policies and special circumstances.

Contact us concerning promotional products. Some items may be out of stock. There are color guidelines and setup charges for additional colors on many promotional products. Most promotional products have minimum quantities. Ferrland Press has no graphic design charges for promotional products, but there are setup charges by the manufacturer.